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Gallagher Command Centre: Core Features
Gallagher Command Centre leverages a client-server architecture, enabling system operators to:
• Configure the site and all system components
• Manage cardholders, including their access, cards and photo identification
• Monitor alarms and control all aspects of the system
• Retrieve and report on stored system information
• Interface to and exchange information with third party systems
The Gallagher security system has a number of impressive core features and options ensuring scalability to meet your present and future requirements.
Core features include:
• Configuration wizards and templates to help with installation and site maintenance
• Integrated site plans that are a graphical representation of the site and reflect the real-time status of items
• Full alarms management which channels all alarms from integrated systems through Gallagher’s security platform for appropriate action
• Comprehensive searching and reporting options
• Extensive operator privileges to control who can view and edit information
• System division allowing the system to be segmented for management and monitoring purposes
• Cardholder import for sharing cardholder data with other people management systems for a single source of data entry and maintenance
• Integration support for imaging, elevator and digital intercom systems.
The Gallagher Command Centre server options are based on the number of doors controlled – from zero to an unlimited number. It is a powerful, operator-friendly security system which can be enriched with a range of optional features.
Multi-Server
A cardholder can use their single access card, biometric fingerprint, photo and credentials system-wide and worldwide when Gallagher’s Multi-Server architecture is in place. It delivers cross-operational cover by configuring a site to control and monitor other sites. It also delivers:
• Reduced data transferred over WAN operating locally
• Full site autonomy of local site operations if WAN failure occurs
• Efficient communications protocol to transfer data between sites
• Servers can be matrix (peer-to-peer) rather than hierarchical.
Gallagher Multi-Server supports Cardholder Management, Evacuation Reporting, Alarm and Status Monitoring and Overrides.
Multi-Server Evacuation Reporting
All servers on a Gallagher multi-server network can be configured as ‘aggregation servers’, allowing them to track the current location status of the network’s cardholders. If, for example, a disaster happens at a server’s site, the aggregation server can give evacuation reports detailing the last known locations of cardholders.
Intruder Alarm Monitoring and Control, Site Lockdown
The Gallagher system integrates full intruder alarm functionality, eliminating the need for a separate intruder alarm system.
Intruder detection zones can be configured to report four different states of arm (set), disarm (unset), and two further states named by the user.
Entry and exit delays can be defined for each zone giving cardholders time to enter and leave when changing the state of the alarm zone.
Alarm zone state changes can be initiated:
• Via automated schedules set up in the Command Centre
• From workstations via operator overrides
• Via Gallagher Remote Arming Terminals
• Via Gallagher readers
• Via Key-Switch control.
Operators monitor alarms at Command Centre workstations, complemented by:
• Gallagher Remote Arming Terminals for alarms management in the field
• Offsite alarm monitoring using Contact ID transmitted via Gallagher Controllers using a physical PSTN alarms dialler or IP alarms transmission over IP LAN/WAN or cellular network.
Site Lockdown
Access zones can be configured for partial or full-site lockdown during threat or emergency situations. Site lockdown ensures that only selected cardholders can enter or exit a zone/s.
Operators and Workstations
With Gallagher Command Centre, the number of workstations or operators is limitless. Operators are subject to System Division and are assigned privileges so they can only carry out authorised functions or view content defined for them. System hardware may limit performance.
Operating Platforms
The Gallagher Command Centre platform is very flexible. It can be incorporated into a company’s existing LAN or WAN or sit on its own network. It links to Gallagher Controllers and to workstations over Ethernet using TCP/IP, making system communications Internet-compatible.
The Gallagher Command Centre server and workstation software reside on the Microsoft® Windows® OS. Depending on system requirements, the database options are Microsoft® SQL 2005 Standard or Express and SQL 2008 Standard or Express.
A commonly specified database for a range of applications, Microsoft® SQL is renowned for its data integrity and performance and is easy to integrate and share selected data in the Command Centre with other systems using the SQL Server database.
Please contact Gallagher regarding the current supported operating platforms.
Cross-site Operational Cover
Multi-server architecture allows organisations to provide cross-site operational cover where operators on one site temporarily manage the security of another remote site.
A head office can also control a remote site’s security if necessary. If the site experiences network communication problems, full operation of access control and alarms management is locally maintained.
Peer-to-peer communications can be configured to set up relationships between Controllers. Our Gallagher Controllers (6000, 3000 and 5000GL) can also be configured for dial-up or IP alarm transmission to support remote sites and for off-site alarm monitoring.
Our range of industrial switches provides a solution for redundant Ethernet network communications.
Data Security, Ease of Configuration, Language Translations
Data Security
We offer industry-leading data protection between the Gallagher Command Centre and Controllers using (up to) 256-bit AES encryption.
Ease of Configuration
We do what we can to make our system easy to install, user-friendly and intuitive. The Gallagher Command Centre features configuration wizards and templates for streamlined system installation, and quick and easy configuration of access-controlled doors and new hardware.
Sites with common requirements undergo a standard configuration by using Database Templates. Operators can also source role-based, relevant, targeted data and information quickly and easily using through the configurable Command Centre Viewer.
Language Translations
Gallagher Command Centre software is available in English, French, Spanish, Farsi, Thai, Arabic and Chinese.
System Division and Site Plans
With Gallagher Command Centre, the number of workstations or operators is limitless. Operators are subject to System Division and are assigned privileges so they can only carry out authorised functions or view content defined for them. System hardware may limit performance.
System Division
A site can be split into divisions and sub-divsions by System Division (or Partitioning). This is particularly suited to:
• Multi-tenanted buildings where tenants manage and monitor their own security
• Large enterprise-wide systems where it is more practical to divide the site – by geographic zones for example – for ongoing management and monitoring.
Site Plans
Site Plans are a graphical representation of the site and show the real-time status of remote field devices and logical entities. They display visually rich, configurable elements such as fence lines and buildings with associated alarms and can be used for general site or alarm monitoring and management.
Site Plans feature touch-screen support and ‘free text’ objects.
An unlimited number of Site Plans can be stored in the system.
Notifications
The Gallagher Notifications feature, enables sending email or text messages to cardholders about events and alarms, as well as the imminent expiry of their cards or competencies (the pre-requisites for gaining access to a specific area or asset such as inductions, training, licences, insurances, drug and alcohol testing).
Individuals can subscribe to particular events of interest and schedule timings for notifications. Commonly used reports can also be automatically generated on a recurring schedule and emailed.
Four main areas are supported:
• Individual subscription to event or alarm messages as they occur
• Acknowledgement of alarms via return email or text message
• Notification of imminent card or competency expiries to an individual, their manager or others who require the information
• Emailing of reports to intended recipients.
Guard Tours
This feature enables the configuration, live operation and reporting of on-site Guard Tours by monitoring of the guard’s arrival at designated checkpoints in a set order and within specified times. Each tour can be identified with a unique name and operators can stop and start tours from any checkpoint.