Search By Tag

Command Centre Premier's Cardholder Management Viewers can be custom designed for the target screen resolution; sourcing and presenting all the information an operator needs to search for, view and update cardholders details, all in one screen.

• Viewers can be tailored for an operator's role, removing any information which is not relevant and making best use of available screen real estate to present and manage a cardholder's details, all from one screen.
• Supporting keyboard-skilled cardholder administrators, all actions can be managed via keyboard alone.
• Command Centre supports searching for cardholders in a way that makes sense to the operator. Searching by name is powerful yet straightforward and intuitive. There is no requirement to know the correct spelling of a name, as any part of the first or last name, entered in either order will find the correct person.
• Search options are flexible, from searches across single or multiple fields initiated automatically as the operator types; to building multi-statement advanced search criteria.
• A person arriving at the cardholder administrator's office with a query, can simply place their card on the Gallagher Mifare USB encoder to execute a search (supports Mifare card technologies only).
• Cardholder viewers introduce the capability to configure the information returned for a cardholder in the search results. This information extends from base details such as name, description, division, or card number, to personal data such as email address or department, through to dynamic information such as the last zone entered at the time of the search and the time of last entry.
• The cardholder's filtered event trail provides a recent history not only of where the cardholder has been but also operator modifications to their details or access. It provides a packaged history suitable for reviewing cardholder behaviour and diagnosing access issues.

Command Centre Premier now offers the option to search for cardholders, view and update their details, all within a single screen tailored for the operator's particular needs. Command Centre Premier allows a site to configure the fields that are used in a search and displayed on screen when matching cardholders are returned.

Command Centre Premier supports searching for cardholders in a way that makes sense to the operator. Searching by name is powerful yet straightforward and intuitive. The operator simply starts to type any part of the first or last name. When the third character is entered matching results are automatically returned from the server and are filtered as the operator continues to type.

Command Centre Premier offers new options for cardholder administrators who need to find a particular group of people either to review or modify their details or alternately to obtain a simple on-screen or emailable report for these people.

An advanced search option allows a site to build flexible statements combining criteria using AND/OR logic to find exactly the required group of people.

Search on any of the following criteria:

• Cardholder's authorisation status (authorised/de-authorised).
• Cardholder's creation date in the system.
• Cardholder's last modification date within the system.
• Cardholder's division.
• When the cardholder last requested access.
• Cardholder's membership to a selected access group.
• Cardholder's card status (pending, active, expired, disabled, or inactive for any reason).
• Cardholder having a card of a selected type.
• Cardholder's status for a selected competency (pending, active, expired, expiry due, disabled).
• Recorded value for a text-based personal data field (is the value or contains the value).
• Recorded date within a personal data field (is, before, after or between specified dates).
• Recorded value or range of values within a numeric personal data field (is, less than, more than, or between specified values).
• Whether the cardholder has a value recorded (or not) for a specified personal data field.

When an operator retrieves a cardholder's information, Command Centre Premier offers a new option providing additional information about the person and their recent activity.

The cardholder's filtered event trail provides a recent history not only of where the cardholder has been but also operator modifications to their details or access. It provides a packaged history suitable for reviewing cardholder behaviour and diagnosing access issues.

• The number of prior events or prior timeframe to display (e.g. events for the last 2 4hours) is configurable.
• Event trails are dynamic and update in real time as the cardholder accesses new areas.
• Can also be used for operator audit, displaying a list of recent actions an operator has taken within the system, e.g. processing alarms or assigning access.

Cardholder Viewers can be configured based on the different information needs of dedicated cardholder administrators, security managers or the security team. Views are assigned to the operators who require them based on the division of the viewer and the operator's privileges within that division.

Multiple cardholder viewers can be assigned to a single operator.

• User interface configuration tools provide simple and intuitive methods to design screens adapted for an operator's specific information needs.
• Configure the fields to search for cardholders by and to be displayed in the search results. Configure the order and minimum size of fields displayed in the search results.
• Configure the area of the screen dedicated to the search panel versus the information displayed for the selected cardholder.
• Dock the search panel to the top, bottom, left or right of the screen to make best use of available screen real estate.
• Configure the viewer for the specific screen resolution available to an operator.
• Configure the name of the viewer, as displayed in the viewer toolbar at logon.
• Configure the tiles displayed for the selected cardholder, from the toolbox of options.
• Configure the area of the screen dedicated to the search panel versus the information displayed for the selected cardholder.
• Configure the content of the cardholder details tile.
• Configure the content of the cardholder images tile.