Support
Customer technical support is delivered by Gallagher Certified Channel Partners. Gallagher provides comprehensive support directly to its Channel Partners.
Customer technical support is delivered by Gallagher Certified Channel Partners, all of whom are trained and accredited in the installation, commissioning and maintenance of Gallagher systems. Gallagher provides comprehensive technical and sales support directly to its Channel Partners.
Customer Support
Customer first line technical support is delivered by Gallagher Channel Partners.
Gallagher Professional Services are available when advanced technical and/or R&D resources are required, for example, in the development of custom reports and software interfaces, database conversion, site migration and customisations. Find out more about Gallagher Professional Services.
Channel Partner Support
Technical support for Gallagher Certified Channel Partners is available via extensive resources on our partner support site: http://security-support.gallagher.co/
The security Technical Support Team is available 24/7 via phone or email. Gallagher technical account managers provide in-market technical support and may also be involved in the delivery of Professional Services.
Sales support is available for Channel Partners directly from Gallagher’s Business Development Managers and regional offices.
Our Strategic Sales Team manages large-scale or multinational, enterprise customer relationships, while our Channel Partners deliver day-to-day system installation, commissioning, maintenance and technical support.