Command Centre Premier provides the ability to create custom designed panels with targeted and selected cardholder and site information presented for view-only monitoring of cardholders as they pass through a secured point. View-only challenge is configured using the flexibility of Command Centre Premier's monitor site viewer.
View-only challenge panels can be configured to combine cardholder-related information for multiple doors in a single panel (or screen). Alternately, each monitored door can have its own dedicated panel.
Panels as well as tiles within the viewer can be individually named reflecting the door or doors they monitor.
View-only challenge panels always present information for the last person to request access at the door.
Although designed for view-only challenge, panels can also be used in a controlled challenge mode by allowing the operator rather than the system to control the door via an override from a site plan or status tile. When an Intercom system is available this can also be used to alert the operator to a new person requesting entry.
This option differs from controlled challenge viewers, as:
- Access requests denied by the system will still be presented to the monitoring operator.
- Panels retain cardholder information for the last person to request access, updating only when a new access request occurs at the door.
- Access requests are managed either natively by the system or via operator overrides and therefore do not have an associated timeout period.
- View-only challenge offers options to:
- Present and layout information in one screen about the cardholder requesting access.
- In situations where entry readers are provided for both a vehicle and person, details about the vehicle as well as the person can also be presented.
- Present live video feeds from integrated cameras.
- Display site plan(s) within the panel to allow operators to view or override status of the door or any items nearby.
- View and optionally override status of selected, pre-configured items. Alternately the status tile can be used by the operator to dynamically select and view status of any item in the system.
- View recent events from selected items such as the door itself or from items on a pre-selected site plan.
- View the access decision for the current cardholder, either granted or denied.
