The security of a site is immediately compromised when an employee either intentionally or accidentally leaves a door open after a valid entry or exit. Door open too long (DOTL) alarms are a common security management issue experienced by many sites. When DOTL alarms occur the security team's desire is often to be able to contact the person who has left the door open and ask them to return to and re-secure the door. V7.00 and Command Centre Premier now makes this possible, with the last person to whom entry was granted now being automatically associated with a DOTL alarm.
- With the system configurability of the information presented to the operator for a given type of alarm, any of the cardholder's details, including for example, the person's image or mobile phone number, can be displayed to the operator, who is then able to make contact with the person to address the situation.
- The cardholder event trail can also assist by informing the operator of any subsequent movements through controlled points which the cardholder makes, allowing the operator to easily track the person's current location.
