Gallagher Products
Using our security expertise and experience of secure data management and systems integration, we offer an ever-expanding range of products covering:
• Access control
• Intruder alarms management
• Perimeter security
• Compliance management
Gallagher Command Centre: Core Features
Gallagher Command Centre leverages a client-server architecture, enabling system operators to:
• Configure the site and all system components
• Manage cardholders, including their access, cards and photo identification
• Monitor alarms and control all aspects of the system
• Retrieve and report on stored system information
• Interface to and exchange information with third party systems
The Gallagher security system has a number of impressive core features and options ensuring scalability to meet your present and future requirements.
Core features include:
• Configuration wizards and templates to help with installation and site maintenance
• Integrated site plans that are a graphical representation of the site and reflect the real-time status of items
• Full alarms management which channels all alarms from integrated systems through Gallagher’s security platform for appropriate action
• Comprehensive searching and reporting options
• Extensive operator privileges to control who can view and edit information
• System division allowing the system to be segmented for management and monitoring purposes
• Cardholder import for sharing cardholder data with other people management systems for a single source of data entry and maintenance
• Integration support for imaging, elevator and digital intercom systems.
The Gallagher Command Centre server options are based on the number of doors controlled – from zero to an unlimited number. It is a powerful, operator-friendly security system which can be enriched with a range of optional features.
Multi-Server
A cardholder can use their single access card, biometric fingerprint, photo and credentials system-wide and worldwide when Gallagher’s Multi-Server architecture is in place. It delivers cross-operational cover by configuring a site to control and monitor other sites. It also delivers:
• Reduced data transferred over WAN operating locally
• Full site autonomy of local site operations if WAN failure occurs
• Efficient communications protocol to transfer data between sites
• Servers can be matrix (peer-to-peer) rather than hierarchical.
Gallagher Multi-Server supports Cardholder Management, Evacuation Reporting, Alarm and Status Monitoring and Overrides.
Multi-Server Evacuation Reporting
All servers on a Gallagher multi-server network can be configured as ‘aggregation servers’, allowing them to track the current location status of the network’s cardholders. If, for example, a disaster happens at a server’s site, the aggregation server can give evacuation reports detailing the last known locations of cardholders.
Management of Alarms
An alarm activation caused by, for example, a door being left open, an intruder alarm sounding or a device being tampered with, needs urgent operator intervention. Gallagher’s Command Centre alarm configuration routine allows system administrators to define such events as alarms.
Three items are configured for each alarm:
• Event priorities: Up to 10 priorities can be defined, eight of which can be assigned to alarms
• Alarm action plans: Specifies the actions triggered by the alarm condition
• Alarm instructions: Provides information to the operator when the alarm occurs.
Intruder Alarm Monitoring and Control, Site Lockdown
The Gallagher system integrates full intruder alarm functionality, eliminating the need for a separate intruder alarm system.
Intruder detection zones can be configured to report four different states of arm (set), disarm (unset), and two further states named by the user.
Entry and exit delays can be defined for each zone giving cardholders time to enter and leave when changing the state of the alarm zone.
Alarm zone state changes can be initiated:
• Via automated schedules set up in the Command Centre
• From workstations via operator overrides
• Via Gallagher Remote Arming Terminals
• Via Gallagher readers
• Via Key-Switch control.
Operators monitor alarms at Command Centre workstations, complemented by:
• Gallagher Remote Arming Terminals for alarms management in the field
• Offsite alarm monitoring using Contact ID transmitted via Gallagher Controllers using a physical PSTN alarms dialler or IP alarms transmission over IP LAN/WAN or cellular network.
Site Lockdown
Access zones can be configured for partial or full-site lockdown during threat or emergency situations. Site lockdown ensures that only selected cardholders can enter or exit a zone/s.
Operators and Workstations
With Gallagher Command Centre, the number of workstations or operators is limitless. Operators are subject to System Division and are assigned privileges so they can only carry out authorised functions or view content defined for them. System hardware may limit performance.
Operating Platforms
The Gallagher Command Centre platform is very flexible. It can be incorporated into a company’s existing LAN or WAN or sit on its own network. It links to Gallagher Controllers and to workstations over Ethernet using TCP/IP, making system communications Internet-compatible.
The Gallagher Command Centre server and workstation software reside on the Microsoft® Windows® OS. Depending on system requirements, the database options are Microsoft® SQL 2005 Standard or Express and SQL 2008 Standard or Express.
A commonly specified database for a range of applications, Microsoft® SQL is renowned for its data integrity and performance and is easy to integrate and share selected data in the Command Centre with other systems using the SQL Server database.
Please contact Gallagher regarding the current supported operating platforms.
Cross-site Operational Cover
Multi-server architecture allows organisations to provide cross-site operational cover where operators on one site temporarily manage the security of another remote site.
A head office can also control a remote site’s security if necessary. If the site experiences network communication problems, full operation of access control and alarms management is locally maintained.
Peer-to-peer communications can be configured to set up relationships between Controllers. Our Gallagher Controllers (6000, 3000 and 5000GL) can also be configured for dial-up or IP alarm transmission to support remote sites and for off-site alarm monitoring.
Our range of industrial switches provides a solution for redundant Ethernet network communications.
Data Security, Ease of Configuration, Language Translations
Data Security
We offer industry-leading data protection between the Gallagher Command Centre and Controllers using (up to) 256-bit AES encryption.
Ease of Configuration
We do what we can to make our system easy to install, user-friendly and intuitive. The Gallagher Command Centre features configuration wizards and templates for streamlined system installation, and quick and easy configuration of access-controlled doors and new hardware.
Sites with common requirements undergo a standard configuration by using Database Templates. Operators can also source role-based, relevant, targeted data and information quickly and easily using through the configurable Command Centre Viewer.
Language Translations
Gallagher Command Centre software is available in English, French, Spanish, Farsi, Thai, Arabic and Chinese.
System Division and Site Plans
With Gallagher Command Centre, the number of workstations or operators is limitless. Operators are subject to System Division and are assigned privileges so they can only carry out authorised functions or view content defined for them. System hardware may limit performance.
System Division
A site can be split into divisions and sub-divsions by System Division (or Partitioning). This is particularly suited to:
• Multi-tenanted buildings where tenants manage and monitor their own security
• Large enterprise-wide systems where it is more practical to divide the site – by geographic zones for example – for ongoing management and monitoring.
Site Plans
Site Plans are a graphical representation of the site and show the real-time status of remote field devices and logical entities. They display visually rich, configurable elements such as fence lines and buildings with associated alarms and can be used for general site or alarm monitoring and management.
Site Plans feature touch-screen support and ‘free text’ objects.
An unlimited number of Site Plans can be stored in the system.
Card Production and Enrolment
With cardholder photo ID an increasing requirement for businesses focused on on-site security, the optional licensed feature of Gallagher Photo ID is the solution.
This integrated cardholder management tool is used to design and produce cardholders’ photo ID cards and features an extensive range of layout options, including importing of logos and images and incorporating barcodes and personal data.
It enables users to encode only or to print and encode simultaneously. It also provides the capability to encode magnetic stripe and MIFARE technology (MIFARE Classic, MIFARE Plus and DESFire) cards from within Gallagher Command Centre.
As it is totally integrated into the system, only one cardholder database is required.
Cardholder Management
Gallagher Command Centre has a cardholder database which retains and manages cardholders’ personal and access information including:
• Unlimited personal data fields for an employee’s ID number, department, location, email, a photo or signature
• Access groups to which the cardholder belongs
• Competencies such as training, licences, clearances or medical assessments which can be used to enrich access decisions
• Detailed information of card/s held such as card number, facility code, technology type, issue level, expiry date and time
• Notification filters determining the notifications the person receives
• Roles and relationships between cardholders, used to determine who receives card or competency expiry notification
• Biometric template information for fingerprint ID
• Notes.
Access Groups
Access Groups is a powerful and efficient cardholder management tool which divides cardholders into groups depending on criteria and determines access privileges. Group information can include:
• Where and when the group has access
• A list of members of the group
• Personal data fields for group members
• Whether group members are allowed to act as escorts for visitors
• Authorisation to arm and disarm alarm zones
• Whether group members can change the state of access zones.
Access groups are displayed as a tree, branches having more specific access. A cardholder may belong to one or more access groups to have full access privileges.
For example, there could be an ‘All Cardholders’ group for commonly required access – the entrance, cafeteria etc – but a cardholder has more specific access by being a member of another group such as ‘Head Office Managers’. Bulk changes can be easily applied to all members of a group.
Competency Based Access
Access can be based on individual’s competencies such as safety induction and training, security clearances and regulatory compliance. Validity periods and competency expiry can be factored into the access decision.
The benefits of competency-based access management are:
• Automatic enforcement of business OH&S rules and policies
• Reduction in production stoppages due to non-compliant staff being in the wrong areas
• Tangible evidence of ‘duty of care’ to staff and customers
• Automatic compliance with government regulations.
Controller based decisions based on an individual’s competency are delivered via screen feedback on the door reader or display monitor. Once configured, all of this is achieved independent of Server and IT Network connectivity.
Digital Intercom
The Gallagher Intelligent Door Terminal (IDT) features an integrated digital intercom to allow a visitor to contact the operator. The pressing of the F3 button on the reader generates a ‘call operator event’ which is logged by the system. The operator can then speak and listen to the visitor. The digital intercom can also be used as an alarm-monitoring tool.
Gallagher Challenge
Gallagher Challenge enables an Operator to double-check cardholders’ identities as they pass through a door by providing a visual comparison of the cardholder’s image from their record and their live image or one provided via video. Features include:
• Fully integrated with DVR/NVR systems
• An inbuilt screen designer allowing sites to select the specific information displayed to the Challenge Operator
• Allows flexible queue management of Challenge events across single or multiple workstations.
Notifications
The Gallagher Notifications feature, enables sending email or text messages to cardholders about events and alarms, as well as the imminent expiry of their cards or competencies (the pre-requisites for gaining access to a specific area or asset such as inductions, training, licences, insurances, drug and alcohol testing).
Individuals can subscribe to particular events of interest and schedule timings for notifications. Commonly used reports can also be automatically generated on a recurring schedule and emailed.
Four main areas are supported:
• Individual subscription to event or alarm messages as they occur
• Acknowledgement of alarms via return email or text message
• Notification of imminent card or competency expiries to an individual, their manager or others who require the information
• Emailing of reports to intended recipients.
Visitor Management
The Gallagher Command Centre seamlessly integrates visitor pre-registration and reception visitor management via its Visitor Management optional feature.
Managing visitor access is historically time-consuming, costly and error-prone, potentially compromising security. Receptionists who are reliant on logbook-based visitor management systems can become overloaded and miss vital steps when receiving a sudden influx of visitors. And while many computer-based visitor management systems have automated most tasks, their inability to integrate with a site’s existing security management system leaves potential security gaps.
Gallagher’s Visitor Management module is a highly configurable, secure and easy-to-use solution. It uses client-server architecture for the Gallagher system, allowing the Gallagher server to communicate with Visitor Management ‘smart’ clients via network services over TCP/IP.
Advantages of a network services-based architecture include:
• Improved client-server connectivity on modern corporate IT networks
• Easier connectivity through corporate firewalls
• One click client deployment: users can install the application via email containing a ‘one click’ URL
• Automatic application updates.
Guard Tours
This feature enables the configuration, live operation and reporting of on-site Guard Tours by monitoring of the guard’s arrival at designated checkpoints in a set order and within specified times. Each tour can be identified with a unique name and operators can stop and start tours from any checkpoint.
Aperio: Wireless Access Control
Gallagher integration with Aperio wireless lock technology, by ASSA ABLOY, is a smart choice that extends the standard access control capabilities of the Gallagher Command Centre to lower security doors, enabling options that keyed entry cannot provide.
The Aperio integration is suited to doors that require some, but not full security and those that don’t require status monitoring or access mode changes.
As an online, unmonitored, electronic solution, Aperio addresses many of the risk and cost challenges of traditional lock and key doors. Capital savings are made through the use of existing door locks and with easy and cost-effective installation, a power supply and wiring aren’t required.
In terms of operational savings the Aperio integration:
• Eliminates the need for keys and key management
• Removes double data entry and dual system management on site
• Re-uses existing cardholder MIFARE Classic Smart Cards to provide access to Gallagher readers and Aperio wireless readers
• One-pass encoding of Gallagher and Aperio data on MIFARE Classic Smart Cards directly from the Gallagher Command Centre
• Eliminates the need for operator training and use of two systems
• Allows for existing cards to be automatically used on Aperio doors when Aperio is integrated into the Gallagher Command Centre.
New features include:
• Office mode: a user with double card override permission can place the Aperio cylinder/escutcheon into free mode
• Door scheduling: On presentation of a card, the door can switch to free mode and then, after the scheduled opening time, revert to secure mode
• Intrusion alarm: certain versions of Aperio hardware allow for the door status to be monitored
• Door open too long alarm.
Additional benefits of Aperio wireless readers when integrated with the Gallagher Command Centre include:
• Monitoring of ‘battery low’ alarms
• Managing on-site activity reports
• Automatic notification when access is granted or denied or when the cylinder/escutcheon loses contact with the hub.
Gallagher Trophy FT Electric Fence Integration
The Gallagher system features complete high-level integration of Gallagher’s Trophy FT electric perimeter fence security system delivering full configuration, control and monitoring capability through Command Centre software.
Gallagher security electric fence systems deliver multi-zoned, multi-site perimeter security.
Features and Benefits
• The only perimeter system which provides deterrence and fully monitored detection of potential intruders
• A scalable networked perimeter security solution
• Configure unlimited, uniquely identified fence zones to facilitate a fast, appropriate alarm response
• Centralised monitoring and control of multiple remote sites
• A single management system for central or distributed alarms management across multiple sites
• Integrated imaging systems for visual record of events.
Disturbance Sensor Integration
With one innovative integration, Gallagher Command Centre enables, configures and monitors D10 Tautwire Sensors and D21 Disturbance Sensors resulting in enhanced perimeter intrusion detection. Operation is simple thanks to high integrity and low maintenance.
